Shipping policy

Last updated: October 19, 2026

Shipping Policy

We currently ship to addresses within the United States. All orders ship with tracking.

Order processing

Orders are processed within 1–3 business days, Monday through Friday. Orders placed on weekends or holidays are processed the next business day.

Delivery times

Our products are shipped directly from our fulfillment partners' warehouses, and some items ship from overseas. Typical delivery times after shipping:

Furniture and outdoor furniture: 5–12 business days
Lighting, home decor and holiday decor: 7–20 business days

Where an item has its own delivery estimate on the product page or at checkout, that estimate applies. Estimates aren't guaranteed; weather, holidays and carrier delays can add time. During the holiday season, please order early.

If your order is delayed

If we can't ship your order within the time stated above (or, where no time is stated, within 30 days), we'll email you before that deadline with a revised shipping date and give you the choice to cancel for a full, prompt refund. If an order can't be shipped at all, we'll cancel it and refund you in full.

Shipping rates

Shipping is calculated at checkout based on your order, and any free-shipping offer that applies is shown there, so you'll always see the exact cost before you pay. Large, heavy items such as sofas, sectionals and patio sets carry higher shipping charges.

Taxes

Applicable sales tax is calculated and shown at checkout.

Tracking your order

As soon as your order ships, we'll email you the carrier name and tracking number. Orders with multiple items may arrive in separate packages, each with its own tracking.

Furniture delivery

Furniture is delivered to your door or curbside (not room of choice) and may require assembly. Please make sure someone can receive large deliveries and inspect the packaging before signing.

Lost, missing or damaged packages

If your package is lost in transit or arrives damaged, contact us within 48 hours of delivery for damage (with photos) or within 7 days of the expected delivery date for missing items, and we'll send a replacement or issue a refund.

Shipping address

Please double-check your shipping address at checkout. If you notice a mistake, email us right away and we'll do our best to update it before your order ships.